At Seraph Imagery, we strive to provide high-quality products and services. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

  • Returns must be requested within 5 days of receiving the product.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Digital products, custom prints, and personalized items are non-refundable unless defective.

2. Refund Process

  • To request a refund, contact us with your order details.

  • Approved refunds will be processed within 5 days to the original payment method.

  • Shipping fees are non-refundable unless the item was damaged or incorrect.

3. Exchanges

  • Exchanges are only available for defective or damaged products.

  • Contact us within 5 days for an exchange request.

4. Non-Returnable Items

  • Digital downloads, custom-made products, and clearance items.

  • Products that show signs of use or damage not caused by us.